Hello SciCom Case Study

Hello SciCom
Marketing & Advertising
Company
Case Studies /
Hello SciCom Case Study

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Marketing & Advertising

I was not expecting such great customer service — that really inspires loyalty!

Sarah Rose Siskind

Sarah Rose Siskind

Founder

Overall Rating:

5.0

Scheduling

ON TIME / DEADLINES
5.0

Cost

VALUE / WITHIN ESTIMATES
4.5

Quality

SERVICES & DELIVERABLES
5.0

NPS

WILLING TO REFER
5.0

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AI bees' Customer Service Shines in Helping Hello SciCom Secure New Clients

Verified
by
Hello SciCom

Survey

Background

Please describe your company and position.

I am the Founder of Hello SciCom.

Describe what your company does in a single sentence.

Entertainment writers for STEM companies.

Opportunity / Challenge

What specific goals or objectives did you hire AI bees to accomplish?

Get clients.


Solutions

How did you find AI bees?

Cold email


Why did you select AI bees over others?

  • High ratings
  • Pricing fit our budget
  • Good value for cost

What was the size of AI bees’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LinkedIn sales campaign reaching out to about 2k contacts

Results & Feedbacks

What were the measurable outcomes from the project that demonstrate progress or success?

We got 2 clients and it's only been a month and 300 contacts! Mostly I love working with Gelavizh. And your sales guy Anton was awesome. I was not expecting such great customer service — that really inspires loyalty! Very down to earth and accessible people.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

***** is AMAZING. prompt, nice, expert, smart, patient, etc. Promote her! Truly awesome human.

What was your primary form of communication with AI bees?

In-Person Meeting

What did you find most impressive or unique about this company?

Customer service

Are there any areas for improvement or something AI bees could have done differently?

The AI bees platform is not very user friendly in my opinion. That's why the customer service matters so much. Perhaps a searchable FAQ doc. Or hire a UX consultant.

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